Refund policy

Return Policy: Our goal is to provide the best shopping experience. If you receive a damaged, defective, or incorrect product, please contact us within7 days of delivery. Items must be unused, returned with original packaging and all accessories. Approved returns will be processed for refund or replacement. Shipping charges, if applicable, are non-refundable. Certain items may not be eligible for return (e.g., hygiene or customized products.Important: If you receive a damaged, defective, or incorrect product, you must record a clear unboxing video from the moment you open the sealed package. Claims for damaged, missing, or incorrect items will only be accepted if a complete unboxing video is provided. Without an unboxing video, we may not be able to approve a return, replacement, or refund request.